{"id":1151,"date":"2019-03-10T17:28:11","date_gmt":"2019-03-10T16:28:11","guid":{"rendered":"https:\/\/www.festivalcc.pl\/?page_id=1151"},"modified":"2019-05-08T10:06:39","modified_gmt":"2019-05-08T08:06:39","slug":"warsztaty","status":"publish","type":"page","link":"https:\/\/www.festivalcc.pl\/2019\/warsztaty","title":{"rendered":"Meet-up"},"content":{"rendered":"<div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.festivalcc.pl\/warsztaty\/meet-up-service-design-w-praktyce\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"960\" height=\"628\" src=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/mettup_servidedesing-1024x670.jpg\" class=\"vc_single_image-img attachment-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/mettup_servidedesing-1024x670.jpg 1024w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/mettup_servidedesing-300x196.jpg 300w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/mettup_servidedesing-768x502.jpg 768w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/mettup_servidedesing.jpg 1300w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left;font-family:Roboto;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >Service Desing w praktyce<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Spotkanie zaprojektowane jako Meet-Up. Sk\u0142ada si\u0119 z kilku prezentacji praktyk\u00f3w tematu oraz \u017cywio\u0142owej dyskusji i wymiany zda\u0144. Spotkanie ma charakter kameralny sprzyjaj\u0105cy wymianie informacji i praktyk rynkowych mog\u0105cy mie\u0107 wp\u0142yw na realizacj\u0119 projekt\u00f3w uczestnik\u00f3w.<\/p>\n<div class=\"page\" title=\"Page 2\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<ul>\n<li><strong>Sprawdz\u0301 dla kogo projektujesz. Dostosowywanie rozwia\u0328zan\u0301 obs\u0142ugowych do ro\u0301z\u0307nych odbiorco\u0301w w Allianz Polska<\/strong> <em>&#8211; Edyta Serowik, Sylwia Filipiak \u2013 Pastusiak<\/em><em>&#8211; Allianz Polska<\/em><\/li>\n<li><strong>Zanim zrobisz wielkie wdroz\u0307enie&#8230; Zbuduj to! Czyli prototypowanie w DT<\/strong> &#8211; <em>Aleksandra Moszczyn\u0301ska, Marta Wo\u0301jcik &#8211; mBank<\/em><\/li>\n<li><strong>Zro\u0301bmy to! \u2013 jak budujemy skuteczne zespo\u0142y w Design Thinking i co dostajemy w zamian?<\/strong> &#8211; <em>Krzysztof Patura, Mateusz Zybert &#8211; mBank<\/em><\/li>\n<li><strong>EMPATIA NAS PROWADZI. Jak wykorzystujemy podej\u015bcie Service Design do tworzenia efektywnych programo\u0301w szkoleniowych na przyk\u0142adzie firm w branz\u0307y retail i nie tylko?<\/strong> \u00a0&#8211; <em>Marta Bry\u0142a-Gozdyra &#8211; EVERBE<\/em><\/li>\n<\/ul>\n<div class=\"page\" title=\"Page 2\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>data:<\/strong> <em>29.05.2019<\/em><br \/>\n<strong>miejsce: \u00a0<\/strong><em>Warszawa<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"font-size: 30px;color: #303030;text-align: center;font-family:Roboto;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >795 z\u0142<\/h2><p style=\"font-size: 14px;color: #adadad;text-align: center;font-family:Roboto;font-weight:300;font-style:normal\" class=\"vc_custom_heading vc_custom_1552718667531\" >977,85 (z VAT)<\/p><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style type=\"text\/css\">.vc_btn3-style-gradient.vc_btn-gradient-btn-69ef6f300873a:hover{color: #fff;background-color: #4cadc9;border: none;background-position: 100% 0;}<\/style><style type=\"text\/css\">.vc_btn3-style-gradient.vc_btn-gradient-btn-69ef6f300873a{color: #fff;border: none;background-color: #00c1cf;background-image: -webkit-linear-gradient(left, #00c1cf 0%, #4cadc9 50%,#00c1cf 100%);background-image: linear-gradient(to right, #00c1cf 0%, #4cadc9 50%,#00c1cf 100%);-webkit-transition: all .2s ease-in-out;transition: all .2s ease-in-out;background-size: 200% 100%;}<\/style><div class=\"vc_btn3-container vc_btn3-inline\" >\n\t<a data-vc-gradient-1=\"#00c1cf\" data-vc-gradient-2=\"#4cadc9\" class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-gradient vc_btn-gradient-btn-69ef6f300873a\" href=\"http:\/\/www.festivalcc.pl\/warsztaty\/meet-up-service-design-w-praktyce\" title=\"\" rel=\"nofollow\">WE\u0179 UDZIA\u0141<\/a><\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: right;\"><em>W cenie prelekcje,<br \/>\nlunch i certyfikat.<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.festivalcc.pl\/warsztaty\/meet-up-jakosc-w-procesie-windykacyjnym\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"960\" height=\"628\" src=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/mettup_windykacja-1024x670.jpg\" class=\"vc_single_image-img attachment-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/mettup_windykacja-1024x670.jpg 1024w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/mettup_windykacja-300x196.jpg 300w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/mettup_windykacja-768x502.jpg 768w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/mettup_windykacja.jpg 1300w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left;font-family:Roboto;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >Jako\u015b\u0107 w procesie windykacji<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Spotkanie zaprojektowane jako Meet-Up. Sk\u0142ada si\u0119 z kilku prezentacji praktyk\u00f3w tematu oraz \u017cywio\u0142owej dyskusji i wymiany zda\u0144. Spotkanie ma charakter kameralny sprzyjaj\u0105cy wymianie informacji i praktyk rynkowych mog\u0105cy mie\u0107 wp\u0142yw na realizacj\u0119 projekt\u00f3w uczestnik\u00f3w.<\/p>\n<div class=\"page\" title=\"Page 2\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<ul>\n<li><strong>Inicjatywy sprzyjaja\u0328ce podnoszeniu jakos\u0301ci rozmo\u0301w w windykacji telefonicznej<\/strong> &#8211;<em> Karolina Kuzmicz, Magdalena Wyrostkiewicz &#8211; Vivus Finance<\/em><\/li>\n<li><strong>IMPRO Lider. Czy improwizacja\u00a0sprawdza sie\u0328 w zarza\u0328dzaniu zespo\u0142em?<\/strong> &#8211; <em>Dorota Kotik-Biergiel &#8211; Intrum<\/em><\/li>\n<li><strong>Model procesu windykacji polubownej, a jakos\u0301c\u0301 obs\u0142ugi klienta \u2013 case study mBank<\/strong> \u00a0&#8211;\u00a0<em>Bartosz Musia\u0142owicz, Agnieszka Stelmachowska \u2013 mBank<\/em><\/li>\n<li><strong>Jak zarza\u0328dzac\u0301 jakos\u0301cia\u0328 w procesie windykacji<\/strong> &#8211;<em> Agnieszka Jarmo\u0142owicz &#8211; Intrum<\/em><\/li>\n<\/ul>\n<div class=\"page\" title=\"Page 2\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<div class=\"page\" title=\"Page 2\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<div class=\"page\" title=\"Page 2\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>data:<\/strong> <em>29.05.2019<\/em><br \/>\n<strong>miejsce: \u00a0<\/strong><em>Warszawa<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"font-size: 30px;color: #303030;text-align: center;font-family:Roboto;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >795 z\u0142<\/h2><p style=\"font-size: 14px;color: #adadad;text-align: center;font-family:Roboto;font-weight:300;font-style:normal\" class=\"vc_custom_heading vc_custom_1552718667531\" >977,85 (z VAT)<\/p><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style type=\"text\/css\">.vc_btn3-style-gradient.vc_btn-gradient-btn-69ef6f300b5a6:hover{color: #fff;background-color: #4cadc9;border: none;background-position: 100% 0;}<\/style><style type=\"text\/css\">.vc_btn3-style-gradient.vc_btn-gradient-btn-69ef6f300b5a6{color: #fff;border: none;background-color: #00c1cf;background-image: -webkit-linear-gradient(left, #00c1cf 0%, #4cadc9 50%,#00c1cf 100%);background-image: linear-gradient(to right, #00c1cf 0%, #4cadc9 50%,#00c1cf 100%);-webkit-transition: all .2s ease-in-out;transition: all .2s ease-in-out;background-size: 200% 100%;}<\/style><div class=\"vc_btn3-container vc_btn3-inline\" >\n\t<a data-vc-gradient-1=\"#00c1cf\" data-vc-gradient-2=\"#4cadc9\" class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-gradient vc_btn-gradient-btn-69ef6f300b5a6\" href=\"http:\/\/www.festivalcc.pl\/warsztaty\/meet-up-jakosc-w-procesie-windykacyjnym\" title=\"\" rel=\"nofollow\">WE\u0179 UDZIA\u0141<\/a><\/div>\n<\/div><\/div><\/div><\/div>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: right;\"><em>W cenie prelekcje,<br \/>\nlunch i certyfikat.<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h1 style=\"text-align: left\" class=\"vc_custom_heading\" >Warsztaty<\/h1><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.festivalcc.pl\/warsztaty\/warsztat-design-thinking-w-obsludze-klienta\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"960\" height=\"628\" src=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_dt-obsluga-klienta-1024x670.jpg\" class=\"vc_single_image-img attachment-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_dt-obsluga-klienta-1024x670.jpg 1024w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_dt-obsluga-klienta-300x196.jpg 300w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_dt-obsluga-klienta-768x502.jpg 768w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_dt-obsluga-klienta.jpg 1300w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left;font-family:Roboto;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >Jak zaprojektowa\u0107 strategi\u0119 Customer Care za pomoc\u0105 Design Thinking?<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Customer Care to dba\u0142o\u015b\u0107 o potrzeby klienta (customer needs), s\u0142uchanie go (customer voice) i sta\u0142e dbanie o do\u015bwiadczenia klienta w kontakcie z firm\u0105 (customer experience).<\/p>\n<p>Design Thinking jako metodyka tworzenia kreatywnych rozwi\u0105za\u0144 ukierunkowanych na klienta &#8211; odbiorc\u0119 us\u0142ug pozwala zaprojektowa\u0107 strategi\u0119 obs\u0142ugi klienta zgodn\u0105 z jego potrzebami i sp\u00f3jn\u0105 z warto\u015bciami firmy.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>data:<\/strong> <em>29.05.2019<\/em><br \/>\n<strong>miejsce: \u00a0<\/strong><em>Warszawa<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 100px\" ><span class=\"vc_empty_space_inner\"><\/span><\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"font-size: 30px;color: #303030;text-align: center;font-family:Roboto;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >795 z\u0142<\/h2><p style=\"font-size: 14px;color: #adadad;text-align: center;font-family:Roboto;font-weight:300;font-style:normal\" class=\"vc_custom_heading vc_custom_1552718667531\" >977,85 (z VAT)<\/p><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style type=\"text\/css\">.vc_btn3-style-gradient.vc_btn-gradient-btn-69ef6f300e5a7:hover{color: #fff;background-color: #4cadc9;border: none;background-position: 100% 0;}<\/style><style type=\"text\/css\">.vc_btn3-style-gradient.vc_btn-gradient-btn-69ef6f300e5a7{color: #fff;border: none;background-color: #00c1cf;background-image: -webkit-linear-gradient(left, #00c1cf 0%, #4cadc9 50%,#00c1cf 100%);background-image: linear-gradient(to right, #00c1cf 0%, #4cadc9 50%,#00c1cf 100%);-webkit-transition: all .2s ease-in-out;transition: all .2s ease-in-out;background-size: 200% 100%;}<\/style><div class=\"vc_btn3-container vc_btn3-inline\" >\n\t<a data-vc-gradient-1=\"#00c1cf\" data-vc-gradient-2=\"#4cadc9\" class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-gradient vc_btn-gradient-btn-69ef6f300e5a7\" href=\"http:\/\/www.festivalcc.pl\/warsztaty\/warsztat-design-thinking-w-obsludze-klienta\" title=\"\" rel=\"nofollow\">WE\u0179 UDZIA\u0141<\/a><\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_right  vc_custom_1557224309549\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"150\" height=\"150\" src=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/500xjustyna-jakubczyk-150x150.png\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/500xjustyna-jakubczyk-150x150.png 150w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/500xjustyna-jakubczyk-300x300.png 300w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/500xjustyna-jakubczyk.png 500w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: right;\"><strong>Justyna Jakubczyk<\/strong><br \/>\n<em>Just Fullnes<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: right;\"><em>W cenie prelekcje,<br \/>\nlunch i certyfikat.<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.festivalcc.pl\/warsztaty\/warsztat-zarzadzanie-wielopokoleniowym-zespolem-obslugi-klienta\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"960\" height=\"624\" src=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_zarzadzanie-obsluga-klienta-1024x666.jpg\" class=\"vc_single_image-img attachment-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_zarzadzanie-obsluga-klienta-1024x666.jpg 1024w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_zarzadzanie-obsluga-klienta-300x195.jpg 300w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_zarzadzanie-obsluga-klienta-768x500.jpg 768w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_zarzadzanie-obsluga-klienta.jpg 1025w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left;font-family:Roboto;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >Zarz\u0105dzanie wielopokoleniowym<br \/>\nzespo\u0142em Obs\u0142ugi Klienta<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"gmail_default\"><i>Zarz\u0105dzanie zespo\u0142em obs\u0142ugi klienta nigdy nie by\u0142o tak trudne jak teraz. Braki w ludziach, ogromne wyzwania jako\u015bciowe, wiele proces\u00f3w i produkt\u00f3w. I ci\u0105g\u0142a walka z motywacj\u0105, rotacj\u0105 i retencj\u0105. Na rynek pracy wkroczy\u0142y osoby urodzone po 1995, co dla wielu z nas jest zmian\u0105 wszystkiego. Najlepsi menad\u017cerowie trac\u0105 wiar\u0119 w siebie i swoje dzia\u0142ania, a fora i grupy dyskusyjne pe\u0142ne s\u0105 opowie\u015bci o tym, z czym spotykaj\u0105 si\u0119 kierownicy ka\u017cdego dnia. Zachowania, kt\u00f3re bulwersuj\u0105 wywracaj\u0105 rynek pracy do g\u00f3ry nogami.\u00a0<\/i><\/div>\n<div class=\"gmail_default\"><i>\u00a0<\/i><\/div>\n<div class=\"gmail_default\"><i>To czym si\u0119 kierujemy i jak pracujemy kontekstowo wynika z tego w jakich warunkach si\u0119 wychowywali\u015bmy. Na przestrzeni ostatnich 30 lat w Polsce zmieni\u0142o si\u0119 wszystko. Ka\u017cde czasy i ka\u017cde pokolenie ma swoj\u0105 specyfik\u0119 i sw\u00f3j kod. Na inne rzeczy w \u017cyciu zwraca osoba urodzona w latach 60-tych, inaczej pracuje si\u0119 z osob\u0105 urodzon\u0105 w latach 80-tych, a jeszcze inaczej z przedstawicielem pokolenia Z, czyli osobami urodzonymi w latach 90-tych\u00a0kt\u00f3rzy nie potrafi\u0105 \u017cy\u0107 bez internetu i nowych technologii. A jak pracowa\u0107 z nimi wszystkimi i realizowa\u0107 coraz bardziej wy\u015brubowane cele?<\/i><\/div>\n<div class=\"gmail_default\">\n<ul>\n<li>Generacje X, Y i Z &#8211; czym si\u0119 charakteryzuj\u0105 i czego potrzebuj\u0105?<\/li>\n<li>Jak stworzy\u0107 zesp\u00f3\u0142, kt\u00f3ry wsp\u00f3\u0142pracuje i si\u0119 szanuje?<\/li>\n<li>Jak zarz\u0105dza\u0107 20-latkiem, a jak 60-latkiem?<\/li>\n<li>Jakie wyzwania stoj\u0105 przed liderem i managerem r\u00f3\u017cnorodnego zespo\u0142u?<\/li>\n<li>Dlaczego Twoje stanowisko nie ma znaczenia, czyli czym dzi\u015b budujesz szacunek i autorytet?<\/li>\n<li>Dlaczego menad\u017cer cz\u0119sto staje si\u0119 mediatorem i wchodzi w rol\u0119 rodzica?<\/li>\n<li>Jak rozwija\u0107 r\u00f3\u017cnorodny zesp\u00f3\u0142 i jak kaskadowa\u0107 wiedz\u0119 i warto\u015bci?<\/li>\n<li>Jak skutecznie motywowa\u0107 zespo\u0142y wielopokoleniowe i budowa\u0107 ich lojalno\u015b\u0107 i zaanga\u017cowanie?<\/li>\n<\/ul>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>data:<\/strong> <em>29.05.2019<\/em><br \/>\n<strong>miejsce: \u00a0<\/strong><em>Warszawa<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"font-size: 30px;color: #303030;text-align: center;font-family:Roboto;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >795 z\u0142<\/h2><p style=\"font-size: 14px;color: #adadad;text-align: center;font-family:Roboto;font-weight:300;font-style:normal\" class=\"vc_custom_heading vc_custom_1552718667531\" >977,85 (z VAT)<\/p><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style type=\"text\/css\">.vc_btn3-style-gradient.vc_btn-gradient-btn-69ef6f301237b:hover{color: #fff;background-color: #4cadc9;border: none;background-position: 100% 0;}<\/style><style type=\"text\/css\">.vc_btn3-style-gradient.vc_btn-gradient-btn-69ef6f301237b{color: #fff;border: none;background-color: #00c1cf;background-image: -webkit-linear-gradient(left, #00c1cf 0%, #4cadc9 50%,#00c1cf 100%);background-image: linear-gradient(to right, #00c1cf 0%, #4cadc9 50%,#00c1cf 100%);-webkit-transition: all .2s ease-in-out;transition: all .2s ease-in-out;background-size: 200% 100%;}<\/style><div class=\"vc_btn3-container vc_btn3-inline\" >\n\t<a data-vc-gradient-1=\"#00c1cf\" data-vc-gradient-2=\"#4cadc9\" class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-gradient vc_btn-gradient-btn-69ef6f301237b\" href=\"http:\/\/www.festivalcc.pl\/warsztaty\/warsztat-zarzadzanie-wielopokoleniowym-zespolem-obslugi-klienta\" title=\"\" rel=\"nofollow\">WE\u0179 UDZIA\u0141<\/a><\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_right  vc_custom_1557236634899\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"150\" height=\"150\" src=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/05\/prelegent_kkrawczyk-strawinska-150x150.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/05\/prelegent_kkrawczyk-strawinska-150x150.jpg 150w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/05\/prelegent_kkrawczyk-strawinska-300x300.jpg 300w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/05\/prelegent_kkrawczyk-strawinska.jpg 500w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: right;\"><strong>Kamila Krawczyk-Strawi\u0144ska<\/strong><br \/>\n<em>trener Hillway<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: right;\"><em>W cenie prelekcje,<br \/>\nlunch i certyfikat.<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.festivalcc.pl\/warsztaty\/warsztat-cold-calling-b2b-w-sprzedazy\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"960\" height=\"628\" src=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_cc-b2b-w-sprzedazy-1024x670.jpg\" class=\"vc_single_image-img attachment-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_cc-b2b-w-sprzedazy-1024x670.jpg 1024w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_cc-b2b-w-sprzedazy-300x196.jpg 300w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_cc-b2b-w-sprzedazy-768x502.jpg 768w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_cc-b2b-w-sprzedazy.jpg 1300w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left;font-family:Roboto;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >Cold Calling B2B w sprzeda\u017cy<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><em>Odkryj ogromny potencja\u0142 Cold Callingu w B2B i dowiedz si\u0119 jak go \u0142\u0105czy\u0107 z Social Sellingiem, czyli dzia\u0142aniami we wszechobecnych social mediach.<\/em><\/p>\n<p><em>Dowiedz si\u0119 jak w innowacyjny, prosty i skuteczny spos\u00f3b tworzy\u0107 Awatar Klienta oparty nie tylko na oferowanym produkcie\/us\u0142udze, ale tak\u017ce indywidualnych osi\u0105gni\u0119ciach i predyspozycjach handlowc\u00f3w.<\/em><\/p>\n<p><em>Poznaj najwi\u0119ksze przeszkody i problemy ludzi sprzeda\u017cy z wykonywaniem Cold Callingu i pokonajcie je w Waszym zespole. Warsztat prowadzi Karol Bartkowski.<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>data:<\/strong> <em>29.05.2019<\/em><br \/>\n<strong>miejsce: \u00a0<\/strong><em>Warszawa<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"font-size: 30px;color: #303030;text-align: center;font-family:Roboto;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >795 z\u0142<\/h2><p style=\"font-size: 14px;color: #adadad;text-align: center;font-family:Roboto;font-weight:300;font-style:normal\" class=\"vc_custom_heading vc_custom_1552718667531\" >977,85 (z VAT)<\/p><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style type=\"text\/css\">.vc_btn3-style-gradient.vc_btn-gradient-btn-69ef6f3015949:hover{color: #fff;background-color: #4cadc9;border: none;background-position: 100% 0;}<\/style><style type=\"text\/css\">.vc_btn3-style-gradient.vc_btn-gradient-btn-69ef6f3015949{color: #fff;border: none;background-color: #00c1cf;background-image: -webkit-linear-gradient(left, #00c1cf 0%, #4cadc9 50%,#00c1cf 100%);background-image: linear-gradient(to right, #00c1cf 0%, #4cadc9 50%,#00c1cf 100%);-webkit-transition: all .2s ease-in-out;transition: all .2s ease-in-out;background-size: 200% 100%;}<\/style><div class=\"vc_btn3-container vc_btn3-inline\" >\n\t<a data-vc-gradient-1=\"#00c1cf\" data-vc-gradient-2=\"#4cadc9\" class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-gradient vc_btn-gradient-btn-69ef6f3015949\" href=\"http:\/\/www.festivalcc.pl\/warsztaty\/warsztat-cold-calling-b2b-w-sprzedazy\" title=\"\" rel=\"nofollow\">WE\u0179 UDZIA\u0141<\/a><\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_right  vc_custom_1557224280557\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"150\" height=\"150\" src=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/500xkarol-bartkowski-150x150.png\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/500xkarol-bartkowski-150x150.png 150w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/500xkarol-bartkowski-300x300.png 300w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/500xkarol-bartkowski.png 500w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: right;\"><strong>Karol Bartkowski<\/strong><br \/>\n<em>coldcalling.pl<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: right;\"><em>W cenie prelekcje,<br \/>\nlunch i certyfikat.<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.festivalcc.pl\/warsztaty\/warsztat-budowanie-czatbotow-i-ich-opomiarowanie\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"960\" height=\"628\" src=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_bc-i-opomiarowanie-1024x670.jpg\" class=\"vc_single_image-img attachment-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_bc-i-opomiarowanie-1024x670.jpg 1024w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_bc-i-opomiarowanie-300x196.jpg 300w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_bc-i-opomiarowanie-768x502.jpg 768w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/03\/warsztat_bc-i-opomiarowanie.jpg 1300w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left;font-family:Roboto;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >Budowanie czatbot\u00f3w i ich opomiarowanie<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><em>Czekamy na dostarczenie opisu przez trenera.<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>data:<\/strong> <em>29.05.2019<\/em><br \/>\n<strong>miejsce: \u00a0<\/strong><em>Warszawa<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"font-size: 30px;color: #303030;text-align: center;font-family:Roboto;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >795 z\u0142<\/h2><p style=\"font-size: 14px;color: #adadad;text-align: center;font-family:Roboto;font-weight:300;font-style:normal\" class=\"vc_custom_heading vc_custom_1552718667531\" >977,85 (z VAT)<\/p><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style type=\"text\/css\">.vc_btn3-style-gradient.vc_btn-gradient-btn-69ef6f30185f1:hover{color: #fff;background-color: #4cadc9;border: none;background-position: 100% 0;}<\/style><style type=\"text\/css\">.vc_btn3-style-gradient.vc_btn-gradient-btn-69ef6f30185f1{color: #fff;border: none;background-color: #00c1cf;background-image: -webkit-linear-gradient(left, #00c1cf 0%, #4cadc9 50%,#00c1cf 100%);background-image: linear-gradient(to right, #00c1cf 0%, #4cadc9 50%,#00c1cf 100%);-webkit-transition: all .2s ease-in-out;transition: all .2s ease-in-out;background-size: 200% 100%;}<\/style><div class=\"vc_btn3-container vc_btn3-inline\" >\n\t<a data-vc-gradient-1=\"#00c1cf\" data-vc-gradient-2=\"#4cadc9\" class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-gradient vc_btn-gradient-btn-69ef6f30185f1\" href=\"http:\/\/www.festivalcc.pl\/warsztaty\/warsztat-budowanie-czatbotow-i-ich-opomiarowanie\" title=\"\" rel=\"nofollow\">WE\u0179 UDZIA\u0141<\/a><\/div>\n<\/div><\/div><\/div><\/div>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: right;\"><em>W cenie prelekcje,<br \/>\nlunch i certyfikat.<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.festivalcc.pl\/warsztaty\/warsztat-zarzadzanie-zespolami-sprzedazowymi\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"960\" height=\"624\" src=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/04\/warsztat_dream-sales-team-1024x666.jpg\" class=\"vc_single_image-img attachment-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/04\/warsztat_dream-sales-team-1024x666.jpg 1024w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/04\/warsztat_dream-sales-team-300x195.jpg 300w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/04\/warsztat_dream-sales-team-768x500.jpg 768w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/04\/warsztat_dream-sales-team.jpg 1025w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left;font-family:Roboto;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >Dream Sales Team<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>W \u015bwiecie retuszowanych zdj\u0119\u0107 z Instagrama, szybkich randek z podmienionym zdj\u0119ciem na Tinderze, rosn\u0105cych jak grzyby po deszczu startup\u00f3w, cudownych diet, domoros\u0142ych celebryt\u00f3w z Youtube i wiecznych sukces\u00f3w ze zdj\u0119\u0107 z Facebooka czy jest jeszcze miejsce na prawd\u0119?<\/p>\n<p>Czy jako ludzie potrafimy jeszcze ze sob\u0105 rozmawia\u0107 bez masek, fasady social medi\u00f3w, po ludzku z ciep\u0142em i empati\u0105?<\/p>\n<p>Czy w \u015bwiecie permanentnych sukces\u00f3w na ka\u017cdym froncie, kto\u015b jeszcze ma odwag\u0119 m\u00f3wi\u0107 o pora\u017ckach?<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Praca w sprzeda\u017cy przez telefon to nieustanne pasmo wyzwa\u0144, problem\u00f3w, pora\u017cek, z kt\u00f3rymi radzi\u0107 sobie musz\u0105 coraz bardziej zagubieni w \u015bwiecie przedstawiciele Y czy Z. Z domu wynie\u015bli przekonanie, o tym, \u017ce s\u0105 wyj\u0105tkowi, im si\u0119 nale\u017cy i doskonale nadaj\u0105 si\u0119 ka\u017cdej pracy, w kt\u00f3rej to cz\u0119\u015bciej stykaj\u0105 si\u0119 z tym, \u017ce co\u015b im nie wysz\u0142o, czego\u015b nie dowie\u017ali, o czym\u015b zapomnieli. Rodzi to frustracj\u0119, niepok\u00f3j, irytacj\u0119 i zniech\u0119cenie, kt\u00f3re bardzo szybko prowadzi do wypalenia i do odej\u015bcia z firmy, w kt\u00f3rej szef nie pozna\u0142 si\u0119 na ich geniuszu.<\/p>\n<p>Czy mo\u017cna temu zaradzi\u0107? Mo\u017cna, a osob\u0105 odpowiedzialn\u0105 za to jest bezpo\u015bredni prze\u0142o\u017cony, kt\u00f3rego zadaniem jest stworzy\u0107 z grupy przypadkowych, nieznaj\u0105cych si\u0119 ludzi &#8211; prawdziwy zesp\u00f3\u0142 do zada\u0144 specjalnych, tzw. Dream Sales Team.<\/p>\n<p>Lider takiego zespo\u0142u powinien sta\u0107 si\u0119 dla swoich pracownik\u00f3w, z jednej strony mam\u0105, kt\u00f3ra chwali, klepie po plecach, pomaga, nagradza i docenia za wysi\u0142ek, a z drugiej strony tat\u0105, kt\u00f3ry wymaga, egzekwuje, wyci\u0105ga konsekwencje i rozlicza z wynik\u00f3w.<\/p>\n<p>Sztuk\u0105 jest takie po\u0142\u0105czenie turkusowego zarz\u0105dzania zespo\u0142em, w kt\u00f3rym ka\u017cdy stanowi o sobie i jest odpowiedzialny za siebie, z przyw\u00f3dztwem ALFA, w kt\u00f3rym szef tworzy atrakcyjn\u0105 wizj\u0119 rozwoju dla zespo\u0142u, organizuje przestrze\u0144 dla realizacji zada\u0144, dba o swobodn\u0105 i otwart\u0105 komunikacj\u0119, ale te\u017c stanowi klamr\u0119 spinaj\u0105c\u0105 indywidualno\u015bci, tworz\u0105c z nich Wymarzony Zesp\u00f3\u0142 Sprzeda\u017cy.<\/p>\n<p>Jak to zrobi\u0107? Dowiesz si\u0119 na warsztacie.<\/p>\n<p><em>Wybrane zagadnienia poruszane na warsztacie:<\/em><\/p>\n<ul>\n<li>Jak stworzy\u0107 wsp\u00f3lny cel, kt\u00f3ry porwie zesp\u00f3\u0142 do maksymalnego zaanga\u017cowania<\/li>\n<li>Jak radzi\u0107 stworzy\u0107 przestrze\u0144 w kt\u00f3rej ludzie czuj\u0105 si\u0119 swobodnie, ufaj\u0105 sobie, pomagaj\u0105 i otwarcie komunikuj\u0105?<\/li>\n<li>Jak stworzy\u0107 zesp\u00f3\u0142 z grupy indywidualist\u00f3w?<\/li>\n<li>Jak rozwi\u0105zywa\u0107 konflikty w zespole?<\/li>\n<li>Jak motywowa\u0107 do pracy niezaanga\u017cowanych pracownik\u00f3w?<\/li>\n<li>Coachingowe sposoby budowania zespo\u0142u<\/li>\n<li>Podstawowe i zaawansowane strategie motywowania zespo\u0142u, jako ca\u0142o\u015bci<\/li>\n<\/ul>\n<p>Podczas warsztatu poka\u017c\u0119 autorsk\u0105 koncepcj\u0119 budowania zespo\u0142u sprzeda\u017c o nazwie Dream Sales Team, kt\u00f3r\u0105 mo\u017cna <a href=\"https:\/\/karolfron.pl\/wp-content\/uploads\/2019\/04\/diagram-dream-sales-team.jpg\" target=\"_blank\" rel=\"noopener noreferrer\">obejrze\u0107 tutaj<\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>data:<\/strong> <em>30.05.2019<\/em><br \/>\n<strong>miejsce: \u00a0<\/strong><em>Warszawa<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"font-size: 30px;color: #303030;text-align: center;font-family:Roboto;font-weight:700;font-style:normal\" class=\"vc_custom_heading\" >795 z\u0142<\/h2><p style=\"font-size: 14px;color: #adadad;text-align: center;font-family:Roboto;font-weight:300;font-style:normal\" class=\"vc_custom_heading vc_custom_1552718667531\" >977,85 (z VAT)<\/p><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style type=\"text\/css\">.vc_btn3-style-gradient.vc_btn-gradient-btn-69ef6f301ae32:hover{color: #fff;background-color: #4cadc9;border: none;background-position: 100% 0;}<\/style><style type=\"text\/css\">.vc_btn3-style-gradient.vc_btn-gradient-btn-69ef6f301ae32{color: #fff;border: none;background-color: #00c1cf;background-image: -webkit-linear-gradient(left, #00c1cf 0%, #4cadc9 50%,#00c1cf 100%);background-image: linear-gradient(to right, #00c1cf 0%, #4cadc9 50%,#00c1cf 100%);-webkit-transition: all .2s ease-in-out;transition: all .2s ease-in-out;background-size: 200% 100%;}<\/style><div class=\"vc_btn3-container vc_btn3-inline\" >\n\t<a data-vc-gradient-1=\"#00c1cf\" data-vc-gradient-2=\"#4cadc9\" class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-gradient vc_btn-gradient-btn-69ef6f301ae32\" href=\"http:\/\/www.festivalcc.pl\/warsztaty\/warsztat-zarzadzanie-zespolami-sprzedazowymi\" title=\"\" rel=\"nofollow\">WE\u0179 UDZIA\u0141<\/a><\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_right  vc_custom_1557224265663\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"150\" height=\"150\" src=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/04\/prelegent_karol_fron-150x150.jpg\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/04\/prelegent_karol_fron-150x150.jpg 150w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/04\/prelegent_karol_fron-300x300.jpg 300w, https:\/\/www.festivalcc.pl\/2019\/wp-content\/uploads\/2019\/04\/prelegent_karol_fron.jpg 500w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: right;\"><strong>Karol Bartkowski<\/strong><br \/>\n<em>SMC24<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: right;\"><em>W cenie prelekcje,<br \/>\nlunch i certyfikat.<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"Service Desing w praktyce Spotkanie zaprojektowane jako Meet-Up. Sk\u0142ada si\u0119 z kilku prezentacji praktyk\u00f3w tematu oraz \u017cywio\u0142owej dyskusji i wymiany zda\u0144. Spotkanie ma charakter kameralny sprzyjaj\u0105cy wymianie informacji i praktyk rynkowych mog\u0105cy mie\u0107 wp\u0142yw na realizacj\u0119 projekt\u00f3w uczestnik\u00f3w. Sprawdz\u0301 dla kogo projektujesz. Dostosowywanie rozwia\u0328zan\u0301 obs\u0142ugowych do ro\u0301z\u0307nych odbiorco\u0301w w Allianz Polska - Edyta Serowik, Sylwia [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0},"_links":{"self":[{"href":"https:\/\/www.festivalcc.pl\/2019\/wp-json\/wp\/v2\/pages\/1151"}],"collection":[{"href":"https:\/\/www.festivalcc.pl\/2019\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.festivalcc.pl\/2019\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.festivalcc.pl\/2019\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.festivalcc.pl\/2019\/wp-json\/wp\/v2\/comments?post=1151"}],"version-history":[{"count":68,"href":"https:\/\/www.festivalcc.pl\/2019\/wp-json\/wp\/v2\/pages\/1151\/revisions"}],"predecessor-version":[{"id":2010,"href":"https:\/\/www.festivalcc.pl\/2019\/wp-json\/wp\/v2\/pages\/1151\/revisions\/2010"}],"wp:attachment":[{"href":"https:\/\/www.festivalcc.pl\/2019\/wp-json\/wp\/v2\/media?parent=1151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}